Recent Posts

Electrical Fire in Wall Outlet

4/19/2018 (Permalink)

Electrical FireSERVPRO of Plano was called out to help with an electrical fire loss in an apartment wall. This is just what can happen when a fire starts in an electrical outlet. We are in the process of cleaning and deodorizing all contents back to normal. Please be safe and call SERVPRO of Plano at (972)403-9004 if you should experience this type of loss.

Are your Ducts Dirty?

4/16/2018 (Permalink)

Did you know your ventilation system is often the biggest culprit in poor indoor air quality? In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home. A routine part of your local SERVPRO of Plano Professional’s service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, your SERVPRO of Plano can often restore the HVAC system and ductwork to pre-damage condition. If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning. The SERVPRO Duct Cleaning System is proven and cost-efficient. Unlike the majority of duct cleaning services, your SERVPRO of Plano uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime. n The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins. n Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container. n Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean. n As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns. n Filters will either be cleaned or replaced to remove odor and dirt. For more information on duct cleaning, or to schedule an appointment, contact  SERVPRO of Plano today. 972-403-9004

You can Be Ruined or You can be Ready with the Help of Technology

4/5/2018 (Permalink)

Technology can now be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of an emergency or disaster. Store Information Online There are many places to store important information securely online. Services like Google Drive and Dropbox offer free way to store different types of files, from a Word document to images of important documents. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary. Follow the News Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter. Mark Yourself Safe The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time. Get in Touch Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster. Charge Up Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well. Get an Emergency READY Profile® SERVPRO of Plano is proud to offer Emergency READY Profiles® (ERP) for free at ready.SERVPRO.com to help prepare you, your property, or your business for an emergency. By developing a SERVPRO® Emergency READY Profile® for your property or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business. Put help in the palm of your hand with the Ready Plan App. Get in touch with SERVPRO of Plano today for more information on developing an ERP for your property or business, and SERVPRO® will be there to help make it “Like it never even happened.”

Hoarding: A Serious Situation

4/2/2018 (Permalink)

According to The Mayo Clinic, “Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with hoarding disorder do not find their habits to be a problem. Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail or packaging. Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard. SERVPRO of Plano encounter hoarding situations several different ways. Often, a SERVPRO of Plano is called for a fire or water loss and find the hoarding situation when they arrive on-site. A SERVPRO Plano will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by the SERVPRO of Plano, or relocated to a storage facility so work on the fire or water loss can begin. Another way SERVPRO of Plano encounter hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well. Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO® of Plano Professionals are here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties, or with your insureds, call  SERVPRO of Plano today 972-403-9004

When Water Damage Strikes

4/2/2018 (Permalink)

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of loss notification, a SERVPRO of Plano will be on-site to help ensure a water damage is handled by completing the following steps. INSPECTION SERVPRO of Plano will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work. EMERGENCY SERVICES SERVPRO of Plano will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step. MONITORING To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO of Plano will monitor the drying process. The updates will be consistently communicated to you. RESTORATION SERVICES SERVPRO of Plano will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walk through of the job site will be conducted with you to help ensure the property was returned to preloss condition. EMERGENCY WATER DAMAGE TIPS: Shut off the water source if possible or contact a qualified party to stop the water source.  Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock. Remove as much excess water as possible by mopping and blotting.  Place aluminium foil or wood blocks between furniture legs and wet carpeting.  Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.  Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards. Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.  Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. For more information on recovering from water damage, contact your local SERVPRO of Plano today. 972-403-9004

Good Friday

3/30/2018 (Permalink)

Many Christians around the world observe Good Friday on the Friday before Easter Sunday. It commemorates Jesus Christ's Passion, crucifixion, and death, which is told in the Christian Bible. It is the day after Maundy Thursday.

SERVPRO of Plano wishes you a Good Friday!

National Vietnam Veterans Day

3/28/2018 (Permalink)

"The Vietnam War is a story of service members of different backgrounds, colors, and creeds who came together to complete a daunting mission. It is a story of Americans from every corner of our Nation who left the warmth of family to serve the country they loved. It is a story of patriots who braved the line of fire, who cast themselves into harm's way to save a friend, who fought hour after hour, day after day to preserve the liberties we hold dear. From Ia Drang to Hue, they won every major battle of the war and upheld the highest traditions of our Armed Forces."

SERVPRO of Plano wants to Thank all Veterans for their service!

SERVPRO of Plano Experienced Restoration

3/26/2018 (Permalink)

SERVPRO of Plano understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Plano specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Plano can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Backed by a nationwide system of more than 1,500 qualified franchises, no damage is too large or too small for SERVPRO of Plano.

If you would like to schedule service for your home or business, please call today!972-403-9004

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

FIRE AT ASSISTED LIVING HOME

3/6/2018 (Permalink)

When a fire strike at an Assisted Living Facility SERVPRO of Plano is there to help with the damage!

This COMMERCIAL CUSTOMER is an assisted living facility that is a four story building. The tenant has just received a grocery delivery from a local store and had the grocery sacks placed onto of the counter and stove.  The customer was unaware that the stove top knob was left in the on position.  The fire had started soon after customer left to visit a friend in the building and had come back 30 minutes late to find smoke throughout the apartment.  Fire was extinguished and SERVPRO of Plano was contacted.

This has been a Commercial Customer of our for years.  SERVPRO of Plano arrived onsite within 30 minutes of this call.  Once onsite SERVPRO of Plano technicians started the extraction of water starting on the 4th floor of this facility.  The drying process is still continuing.  The FIRE/SMOKE clean up has started working our way down cleaning each apartment.

If a Fire Damage happens in your building Contact SERVPRO of Plano today at 972-403-9004.

WATER AND FIRE DAMAGE AT ASSISTED LIVING HOME

3/6/2018 (Permalink)

When a fire strike at an Assisted Living Facility SERVPRO of Plano is there to help with the damage!  Water had penetrated from the fourth floor down to the first floor.

This COMMERCIAL CUSTOMER is an assisted living facility that is a four story building. The tenant has just received a grocery delivery from a local store and had the grocery sacks placed onto of the counter and stove.  The customer was unaware that the stove top knob was left in the on position.  The fire had started soon after customer left to visit a friend in the building and had come back 30 minutes late to find smoke throughout the apartment.  Fire was extinguished and SERVPRO of Plano was contacted.

This has been a Commercial Customer of our for years.  SERVPRO of Plano arrived onsite within 30 minutes of this call.  Once onsite SERVPRO of Plano technicians started the extraction of water starting on the 4th floor of this facility.  The drying process is still continuing.  The FIRE/SMOKE clean up has started working our way down cleaning each apartment.

If a Fire Damage happens in your building Contact SERVPRO of Plano today at 972-403-9004.