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Water Damage to Property

1/7/2022 (Permalink)

    The Water Damage Restoration Process

Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

We then determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth. We use specialized equipment to remove the remaining water that is harder to access.

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques.

Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property. Restoration is the process of restoring your home or business to its pre-water damage condition.

Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Water or Flood Damage?
Call Today – (972)403-9004

Every water damage event is a little different and requires a unique solution, but the general process stays the same. 

Being Prepared or a Fire loss.

1/7/2022 (Permalink)

When your home or business has fire or smoke damage no matter the source time is most important.

There are 4 types of smoke:

Wet smoke- Plastics and Rubbers

Dry smoke- Paper and wood

Protein- Produced by evaporation of material rather than from fire.

Fuel Oil Soot-Furnace Puff Backs

Acting quickly when a fire strikes can mean the difference in thousands or tens of thousands of dollars in secondary damage, that can happen after the fire and that can linger for years on end.

Securing your property with a board up is only the first step in this process. Proper Mitigation and Restoration, from highly trained technicians with cutting edge technology, ensures you that SERVPRO of Plano has you covered. 

Preparing your business ahead of time with one of our Emergency Ready Profiles (ERP) or having us programmed ahead of time in your smartphone. This simple preparation cannot be stressed enough.

SERVPRO of  Plano has been helping families and businesses recover when disaster strikes, for over 25 years  Trust the fire professionals that the insurance professional trust.... trust SERVPRO of Plano.

 SERVPRO 24 hour Emergency Services for Fire - Water Damage - Mold - Biohazard 972-403-9004

Fire Loss to your property

1/7/2022 (Permalink)

Fire Damage Repair and Restoration

 If you are dealing with fire damage from a house fire, the experienced team at SERVPRO of Plano is ready to respond. Since we are locally owned and operated, we are prepared for damage to your home or business, and are able to respond quickly. Immediate action and a fast response can limit damage, prevent further damage and reduce restoration costs. Our highly trained crews have the specialized equipment and resources to handle the job, large or small, residential and commercial. 

Choose SERVPRO of Plano, a local company that specializes in fire, water and storm damage restoration. We are Here to Help® and ready to respond to fire, wind and soot conditions in our community.

Have Questions? Call Us Today – (972) 403-9004.

Water Damage Information

1/7/2022 (Permalink)

Water Damage Repair and Restoration

Here in Plano Texas water damage restoration calls come from many different types of disasters. In the winter the cold weather in the region causes pipes to freeze and burst resulting in internal water damage to the home. Ice dams on the outside of the house lift shingles damaging the home and resulting in water damage as well.  That is why we are constantly training our techs and upgrading our equipment so that we are prepared to help any number of Plano residents of business owners in the event of a water damage emergency.

If you need our assistance please contact our office at:

(972) 403-9004

Fire Safety

1/7/2022 (Permalink)

According to the National Fire Protection Association, firefighters respond to a home fire every 79 seconds.

Simple steps can be taken throughout the home to reduce the risk of fire and injury/loss of life:

Working smoke alarms should be found in each bedroom, outside each sleeping area, and on every level of the building are working properly and the batteries are good?

Be sure fire extinguishers are available on every level of the home and that each household member knows how to use them?

Reduce the risk of fire outside of the home by removing dying or dead trees and shrubs and by keeping dry brush and debris at least 30 feet away from the home.

Keep gutters, roof, and eaves clear of debris? Be sure any candles in the home are placed away from curtains and other furniture, as well as out of reach of children and pets.

Consider using safer alternatives such as flameless candles.

SERVPRO of Plano is here to help! Please call us at 972-403-9004 for a free estimate.

Water Removal Process

1/5/2022 (Permalink)

After the inspection and damage assessment step, the water extraction process begins. This step removes the majority of the water. We use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property.

Move-Out / Pack-Out

If your home requires extensive restoration or cleaning, SERVPRO of Plano can conduct an organized, efficient move-out to protect your belongings from further damage.

  • Move-Out Service

Emergency Water Removal

Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.

  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry Vacuums

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to protect the subfloor.

  • Inspect Carpet Pad and Remove If Needed
  • Inspect Carpet and Remove If Needed

Water Removal Equipment

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
  • Infrared cameras may be used to find “hidden” water behind walls and ceilings.
  • Submersible and gas-powered pumps are used for the continuous pumping of high-level water.
  • Truck-mounted and portable extraction units perform efficient water removal.

Please contact our office today for service at (972) 403-9004.

Water Damage Drying Process

1/5/2022 (Permalink)

Drying and Dehumidification

Once the excess water has been removed, the floors and walls may appear dry, but a quick inspection will reveal they are wet to the touch. Nearly all building materials, like wood, drywall, and flooring materials, are porous and therefore retain water. This retained water can cause the materials to break down, warp, or cause mold damage.

Drying / Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

  • Use Dehumidification Equipment
  • Use Monitoring Equipment to Track Progress

Monitor Floor and Walls

We check the moisture levels to monitor the drying process.

  • Monitor Floors
  • Monitor Walls

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture.
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, which accelerates the evaporation of moisture.

If your property needs drying please contact our SERVPRO of Plano office at: (972) 403-9004

Fire Damage Information

1/5/2022 (Permalink)

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (972)403-9004

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Contact our SERVPRO office today for a free no-obligation Fire Damage Estimate. (972) 403-9004

The Water Damage The Initial Call

1/3/2022 (Permalink)

SERVPRO and The Water Restoration Process

The restoration process begins when you call us. SERVPRO of Plano is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (972) 403-9004

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Plano has the specific water damage training and experience to help you through this tough time.We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)

The Assesment of your Water Damage

1/3/2022 (Permalink)

When responding to a water damage emergency in Plano, we begin with a detailed inspection of your home or property, including a damage assessment. At this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

Contact our office today at (972) 403-9004