What our Customers say...
Water Damage Testimonials
We just hired SERVPRO of Plano for restoration of or master closet which got damaged due to water leakage from the toilet. They sent out Tyler Duke. We are extremely happy with his work . He is knowledgeable, professional and is helping us resolve the issues. We will recommend him to anyone in a heartbeat.
SERVPRO of Plano is one of the most efficient and effective restoration companies, and I would recommend them to anyone. Not only did the company itself provide a very smooth service, but the employees of the company were outstanding. Brandon was a very clear communicator and a hard worker, and having been a tenant of the affected home, he made me feel assured that everything would be taken cared of quickly and properly - which it was. I've had prior experiences with water damages that turned to mold because of a different companies poor remediation job! When in doubt, give SERVPRO Plano a call!
We had a Water Event at my home and Tyler came ASAP to help pull up the flooring and access the damage. Knowing that this wasn't a claim for the insurance company, he guided me to mitigate the damage and save a lot of heartache! He is a great representative of SERVPRO! I highly recommend this company!
Great job guys!
This crew was Prompt and Courteous they did a Great Job
I came home to my home totally flooded last week and did not know what to do! I had placed a call to my insurance company who had refereed me to SERVPRO of Plano I have to say that I would highly recommend Tim Odom. Tim has been super helpful and professional. Tim explains the entire process and was great at coordinating with the plumber and he has gone above and beyond to make this process less stressful and very helpful answering my questions.
We were really just very pleased with everyone/everything. SERVPRO was the BEST part of the ordeal!
Jorge was Awesome! Professional and Outstanding response.
I had SERVPRO out to clean up water from a broken pipe. This crew was great! they vacuumed it up and put fans to dry it out. Yes I will call these guys out anytime I find myself in need.
I just want to express my appreciation of you and your company, SERVPRO. Recently our client, John Holden, benefited from SERVPRO's patience and professionalism. He had a severe water loss and was overwhelmed with the claim process until your team was able to explain the process to him. The timely follow up was up to your best expectations.
John's story is an example of terrific service we have experienced over the years. Y'all are always accessible and responsive.
Thanks again for all you do!
The crew was very professional and efficient. We appreciate how quickly and completely the job was done.
My husband and I experienced a pipe break with subsequent major flood damage to our home. After the fire department and emergency plumber arrived, SERVPRO was promptly on the spot with a wonderful team of fellows that proceeded to work long days over the next week to get our home dried out. Adam, the team foreman, was professional, courteous, and helped us understand what was going to happen next. I usually don't write reviews, but he and his team stood out and deserve to given high praise.
The SERVPRO members, headed by Mark Gonzales, did a wonderful job in dealing with our very stressful water damage situation. Mark and his team were always calm and courteous and explained exactly what they were doing and why they were doing it. They answered all of our questions and were always very professional. I am very impressed with them as individuals and with their work. I would recommend SERVPRO to anyone in need of their recovery and restoration services.
Adam was fabulous with everything, very professional and took great care of everything.