What our Customers say...

Testimonials

Our fitness studio was forced to shut down as a result of the neighboring restaurant catching fire.  We had water damage and smoke odor that needed to be cleared in order for us to reopen. it was a stressful situation and the SERVPRO of Plano helped ease my concerns.

Honestly, the customer service I had received from the team (including, but not limited to JB, Lisa, John, Jimmy, Broadrick,and Andrew) is the best I've experienced in quite a while. We were able to open in a few days and my customers noted they could not smell anything when we opened back for business. I would recommend them to anyone dealing with a stressful mess. They will not only clean it up, but keep you from losing your mind as well.

SERVPRO of Sherman helped me when a pipe in my daughter's wall burst. They were able to get to my house within an hour after I called! This was my husbands first claim so we had a ton of questions and SERVPRO was able to answer them all! Brandon kept in contact with us throughout the whole process and really made us feel like a lifeline was at the tip of our fingers. After they dried my daughters room they came back for a carpet cleaning, which took no time at all. Something I really appreciated was how neat and clean they keep their job site. I'd recommend SERVPRO if Sherman to anyone!

After a lightning strike and subsequent fire/smoke/water/electrical damage to my house, SERVPRO was the shining star in my universe. Lisa and her team were on site the next morning to start packing and moving everything out and remediating damage. Six months later, everything was returned (cleaned!) in perfect condition and unpacked for me. The entire experience was so seamless, it was almost surreal. I would like to specifically recognize Broderick and Greg for all of their above-and-beyond assistance as well as China, Lupe, Zack, and Genois for all their tireless work to make my return home such a pleasure. Lisa was a rock of stability for me. Terry and Maricella were also part of this fabulous team and many others as well. I can't thank you all enough.

Certificate with all 10's!

Thank you fire crew members.

We just hired SERVPRO of Plano for restoration of or master closet which got damaged due to water leakage from the toilet. They sent out Tyler Duke. We are extremely happy with his work . He is knowledgeable, professional and is helping us resolve the issues. We will recommend him to anyone in a heartbeat.

Great work and even better employees I wish to express my complete satisfaction with the great service performed at my home within the last two weeks. Even more importantly, I seek to commend Tyler Duke who performed that work with efficiency

Great work and even better employees I wish to express my complete satisfaction with the great work that was performed at my home within the last two weeks, and more importantly to commend Tyler Duke for performing that work with efficiency, with patience and with care and concern for our wellbeing. Tyler was a godsend that night. Our hot water heater had burst, and water soaked the carpet in the master bedroom. He evaluated the situation quickly, explained what he was going to do, and got right to work. His patient manner was just what my husband and I desperately needed at that point.Tyler has a remarkable ability to calm a situation and inspire complete confidence. Tyler returned to our home for four days following the incident to continue the cleanup. He was patient, kind and helpful through every encounter I cannot compliment this employee enough. We will forever be in his debt.  

A recent hail storm caused some roof damage and broke our skylight. Water came into our master bedroom. We called our insurance and they recommended this company. Derek Keo and Jacorey Hood were right on the scene with all kinds of equipment checking things out. There was even more great people showing up over the next few days as they dried everything out with fan blowers and a huge dehumidifier. Professional and courteous expedient service. They see things you do not. Think Ghostbusters!


  4/13/2018

These guys are fantastic. They came quick and cleaned everything up. Tyler and Tim are super personable and go above and beyond to make sure you are completely satisfied. Communication was great, work was fantastic, and they made the entire experience stress free. I would highly recommend SERVPRO of Plano!

6/26/2018

I have referred several friends and clients to SERVPRO of Plano and am always happy to hear what a fast, friendly and easy solution they provide in some truly tough situations! As a homeowner, I trust the team at SERVPRO to take care of my home as if it is their own. If you're looking for a business with integrity and a quick response time, give SERVPRO of Plano a call!

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  5/10/2018

I had SERVPRO of Plano come out because my hot water heater broke in the middle of the night and flooded my entire home.  Andrew and his crew were extremely helpful and very honest about what was needed.  This company is honest and they do a fantastic job! If you ever need help with a flooded home I would highly recommend SERVPRO of Plano.

For 
SERVPRO of Plano 



Eileen Mattingly left a 5 star review on My Listing

  I wish to express my complete satisfaction with the great work that was performed at my home within the last two weeks, and more importantly to commend Tyler Duke for performing that work with efficiency, with patience and with care and concern for our wellbeing. Tyler was a godsend that night. Our hot water heater had burst, and water soaked the carpet in the master bedroom. He evaluated the situation quickly, explained what he was going to do, and got right to work. His patient manner was just what my husband and I desperately needed at that point.Tyler has a remarkable ability to calm a situation and inspire complete confidence. Tyler returned to our home for four days following the incident to continue the cleanup. He was patient, kind and helpful through every encounter I cannot compliment this employee enough. We will forever be in his debt.

SERVPRO of Plano is one of the most efficient and effective restoration companies, and I would recommend them to anyone. Not only did the company itself provide a very smooth service, but the employees of the company were outstanding. Brandon was a very clear communicator and a hard worker, and having been a tenant of the affected home, he made me feel assured that everything would be taken cared of quickly and properly - which it was. I've had prior experiences with water damages that turned to mold because of a different companies poor remediation job! When in doubt, give SERVPRO Plano a call!

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Contractors paraded through our home for 7 months, and I learned to recognize and appreciate a great crew. SERVPRO of Plano was a pleasure to have in our home. Prompt, polite, professional, thorough, and friendly. They did their work well, as a cohesive team, with a great attitude. I'd welcome them back any time (minus the flood). ??


    

We had a Water Event at my home and Tyler came ASAP to help pull up the flooring and access the damage. Knowing that this wasn't a claim for the insurance company, he guided me to mitigate the damage and save a lot of heartache! He is a great representative of SERVPRO! I highly recommend this company!

 

 

 

Juli Eikelbarner reviewed SERVPRO of Plano — 5 star

 They did a great job and we LOVE Judy!

Good Work! Good Team!

Great Crew! Very Professional and Courteous.

Continue your impeccable service!

Great job guys!

This crew was Prompt and Courteous they did a Great Job

I came home to my home totally flooded last week and did not know what to do! I had placed a call to my insurance company who had refereed me to SERVPRO of Plano I have to say that I would highly recommend Tim Odom.  Tim has been super helpful and professional. Tim explains the entire process and was great at coordinating with the plumber and he has gone above and beyond to make this process less stressful and very helpful answering my questions.

Lisa Assured my fear and Iam Thankful for her knowledge and ability to support our family needs!

We were really just very pleased with everyone/everything. SERVPRO was the BEST part of the ordeal!

Lisa,



Thank you! Not sure what the next move will be for us as some are saying we need to fix the issues underneath the building before we do anything else. You guys sure have a great team and thank you for all the help. You tech guy was very helpful and professional.



Blessings,



Pastor Wayne Sharp

Meadows Baptist Church

Jorge was Awesome! Professional and Outstanding response.

This crew member came to look at what I thought was horrible mold growth on my window sills in my daughters room. They were honest and said that it was just mildew growth from an ongoing window leak. We appreciate the honesty. I will use you guys for anything that ever comes up.

Call SERVPRO of Plano they were very honest they came out looked at what I thought was mold but was just a small section of mildew on my baseboards.  Very knowledgeable crew.

I want to give a huge THANK YOU ! to the SERVPRO crew who came out to address my small kitchen fire. Being this close to the Holiday I was terrified my house would still smell awful by the time family got here.  These guys know what they are doing very professional and caring. There is no smell what so ever.

Thank you to the SERVPRO employee's who came out to clean up a small amount of water for us.

I had the pleasure of working with the fire crew at this SERVPRO. Brodrick was our lead guy he was the BEST ever. This crew we felt took really good care of our belongings after our house fire.

I had a broken water heater that flooded the carpet in our lower level of business.  SERVPRO of Plano came out and dried our office out quickly and professionally.

This crew was great! Will use them again hopefully I wont flood my house again.

Jorge- Was AWESOME very Professional and Outstanding Response.

I had SERVPRO out to clean up water from a broken pipe.  This crew was great! they vacuumed it up and put fans to dry it out.  Yes I will call these guys out anytime I find myself in need.

Thank you SERVPRO of Plano for helping our company during a big mess caused by a plumbing issue. Your technicians responded quickly and were very polite.



Thank you so much!!

I called SERVPRO out to look at my mold issue.  This company was Honest to tell me that I needed to fix my leaking issue first.

They did not charge me for looking at my issue. I will call them again.

During a recent storm a tree fell on our roof SERVPRO was out that very night cleaning up the wet mess!  The guys that came out were great!

This SERVPRO came to my home to check on some weird mold growing under my sink they were very honest told me we needed to fix the dripping pipe and they sprayed anti mold growth on the area.  I will use this SERVPRO again if needed.

I had SERVPRO come out because I had noticed some mildew/mold area around my window sills.  Thankfully it turned out to be a very minor indecent.

They were so helpful sprayed some microbial and all was good!

Thank you for you help.

My home had a continuous dripping pipe under the sink that started to smell musty. I called SERVPRO out to check my cabinet. These guys are the most trust worthy crews I have ever had in my home. Thank God my cabinet was not to bad and these guys took care of the wet areas.

Please give these guys a huge thank you for cleaning up my damaged home!

When our area sustained heavy hail damage with a fast moving storm, I decided to call SERVPRO who was referred to me by my friend.  These guys are the most compassionate crews I have ever had in my home.

Please give these guys a huge thank you for cleaning up my damaged home!

I have always called SERVPRO in Plano Texas to clean my office and break room.  They do a wonderful job and make my carpet and tile look great!  Thank you to Jorge and Jason!

My facility has flooded two times in a matter of 2 years!  We have always called on SERVPRO to dry us out.  The techs they send out are by far the BEST we have ever used.

Thank you,

Sherri

Our company is very please with the carpet cleaning SERVPRO of Plano took care of for us. Our carpets we very dirty! Now they look brand new.



Thank you

This company is AMAZING I can not tell you how upset I was to come home from work to find my entire 1st floor flooded due to a storm that blew through our area and having a roof leak.  The guys responded within an hour to my home and worked all night to get the water out of my house.  Please let their bosses know they are the best techs ever!

SERVPRO of Plano had a crew come out to my home after I had water come in from a heavy rain storm and this crew was amazing! I will use them again in the future.

On June 19th my home flooded due to the large amount of rainfall on that day.  It was an eye opening experience for me and my two children. Many people were gracious enough to help us on that day and are continuing to help us as our home is being remolded. I especially wanted to say thank you to "SERVPRO" for coming out so quickly and doing a fabulous job. Everyone was kind and considerate during this time. The employees were very professional and uplifting. One especially stood out. His name is Zab.  Please make sure to recognize his hard work and kindness to others. He was always considerate and helpful in answering any of my questions.  Thank you again

My husband and I experienced damage to our roof from a storm which caused water in our home.  SERVPRO was promptly on the spot with a wonderful team of fellows that proceeded to work long days over week to get our home dried out.  Adam the team foreman, was professional, Courteous, and helped us understand what was going to happen next. I usually do not write reviews, but he and his team stood out and deserve to be given high praises for helping us get through this very stressful situation.  Thank you, Thank you!

Dear Mr Beres,

I wanted to write you a letter to tell you how impressed I was with your company.  The team that you sent out for our fire loss was amazing!  They did were professional, Friendly and did a wonderful job!  Thank you for making this process so easy for us. I will be happy to be a reference if you ever need one.  Thanks again for a job well done.  

As a long time Plano State Farm agent my team and I value the excellent professional and friendly work SERVPRO provides for our customers. SERVPRO's professional ability, equipment, and reassuring attitude makes unexpected damage (water, smoke, fire, etc.) easier to resolve. In addition they take the same care when helping us pet lovers clean our carpets. You and your team do great work for us and our customers.

I just want to express my appreciation of you and your company, SERVPRO. Recently our client, John Holden, benefited from SERVPRO's patience and professionalism. He had a severe water loss and was overwhelmed with the claim process until your team was able to explain the process to him. The timely follow up was up to your best expectations. 

John's story is an example of terrific service we have experienced over the years. Y'all are always accessible and responsive. 

Thanks again for all you do!

The crew was very professional and efficient. We appreciate how quickly and completely the job was done.

Very professional group. They delivered what they promised.

Excellent service and all workers were very nice and helpful answering questions! Chris, Jose, Justin, Jesse and others were all great to work with. Excellent job!

Extremely helpful and friendly. They performed their work thoroughly and kept things as tidy as possible.

An outstanding, excellent, professional, courteous, and thorough group of managers and workers. No way to express the beautiful job, professionals, and courteousness of your personnel.

Your staff was very thorough and professional.

They did an excellent job. I was very impressed!

The crew did a great job!

Exceeded expectations! Excellent job. Would recommend to others.

They were wonderful and very helpful. They will always be our first choice!

All of the Servpro staff was very professional. We would use them again if needed, but I hope we never have to!

My husband and I experienced a pipe break with subsequent major flood damage to our home. After the fire department and emergency plumber arrived, SERVPRO was promptly on the spot with a wonderful team of fellows that proceeded to work long days over the next week to get our home dried out. Adam, the team foreman, was professional, courteous, and helped us understand what was going to happen next. I usually don't write reviews, but he and his team stood out and deserve to given high praise.

The SERVPRO members, headed by Mark Gonzales, did a wonderful job in dealing with our very stressful water damage situation. Mark and his team were always calm and courteous and explained exactly what they were doing and why they were doing it. They answered all of our questions and were always very professional. I am very impressed with them as individuals and with their work. I would recommend SERVPRO to anyone in need of their recovery and restoration services.

Keep the same quality team members, Great Job, Great Team!

Adam was fabulous with everything, very professional and took great care of everything.

I felt that John Beres was especially helpful and polite throughout the entire problem with our motorhome. I am extremely pleased with the outcome of the work of the people at SERVPRO and would recommend them to anyone who needs service.